Privacy Policy
Effective Date: July 22, 2025

Pedal and Sea Adventures Incorporated (“we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

 

1. Who We Are
Pedal and Sea Adventures is a Canadian cycling and multi-adventure tour company based at:
101-5280 St. Margarets Bay Road
Upper Tantallon, Nova Scotia, B3Z 2J1, Canada
Local: 1 (902) 858-3030
Toll-Free: 1 (877) 777-5699
Email: info@pedalandseaadventures.com

 

2. Information We Collect
We may collect personal information from guests and inquiries, including but not limited to:

 

    • Full name, address, email, and phone number
    • Travel preferences and accommodation details
    • Emergency contact and health information
    • Payment and billing information

 

3. How We Use Your Information
We use the information we collect for the following purposes:

 

    • To process and manage bookings and tour-related services
    • To communicate with guests before, during, and after their tour
    • To provide customer support and respond to inquiries
    • To deliver marketing and promotional communications, including but not limited to:
        • Email marketing
        • Social media advertising
        • Search engine advertising

 

4. Website Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and deliver targeted advertising. Cookies are small data files stored on your device that help us recognize repeat visitors and gather data on site usage.

We use Google Analytics to understand how visitors interact with our website and improve its functionality. We also use cookies and tracking technologies from Meta platforms (Facebook and Instagram) and Google Ads to deliver relevant advertisements and measure the effectiveness of our campaigns.

You can control or disable cookies through your browser settings or opt-out tools provided by these platforms. Disabling cookies may affect certain functionalities of the website.

To learn more or opt out of personalized ads:

 

5. Data Storage
We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. Your information may be stored electronically or in secure physical records as needed for business operations.

We use trusted third-party platforms to help us deliver and manage our services, including:

  • Rezdy (for bookings and guest data)

  • Mailchimp (for email marketing and newsletters)

  • Monday.com (for internal operations and customer service workflows)

Personal information submitted through these platforms is stored on secure servers and is subject to each provider’s privacy and security policies.

You can learn more about their practices here:

 

6. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with service providers or partners who assist in operating our business, only to the extent necessary for providing services or marketing support.

We may also share anonymized or aggregated data with analytics and advertising platforms, such as Google and Meta, to help us understand user behavior, deliver targeted advertising, and evaluate the performance of our campaigns.

 

7. International Data Transfers
Some of the third-party service providers we use—including booking platforms, marketing services, and analytics tools—may store or process your personal information outside of Canada. For example:

  • Rezdy may store data on servers in Australia or the United States.

  • Mailchimp (Intuit) stores data on servers in the United States.

  • Monday.com stores data using Amazon Web Services (AWS) infrastructure located in the United States and the EU.

  • Google and Meta services process data on servers globally, including in the United States.

This means your data may be transferred to and maintained on servers in other jurisdictions, where privacy laws may differ from those in Canada.
By using our services or submitting your information, you consent to this transfer, storage, and processing of your information outside of Canada.

 

8. Your Rights
You have the right to request access to your personal information, correct inaccuracies, or request that we delete your data (subject to legal obligations). To make a request, please contact us at info@pedalandseaadventures.com.

 

9. Third-Party Links and Services
Our website or marketing communications may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

 

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date clearly indicated.

 

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Pedal and Sea Adventures Incorporated
101-5280 St. Margarets Bay Road
Upper Tantallon, Nova Scotia, B3Z 2J1, Canada
Phone: 1 (902) 858-3030
Toll-Free: 1 (877) 777-5699
Email: info@pedalandseaadventures.com