Effective: November 18, 2025
“We,” “us,” or “our” means Pedal and Sea Adventures Incorporated, a Canadian cycling and multi-adventure tour company located at:
5280 St. Margarets Bay Road, Suite 101
Upper Tantallon, Nova Scotia, B3Z 2J1, Canada
Local: 1 (902) 858-3030
Toll-Free: 1 (877) 777-5699
Email: info@pedalandseaadventures.com
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website(s), mobile apps, booking platforms, marketing tools, and all other online or offline services (collectively, the “Services”).
By accessing or using the Services, you consent to the practices described in this Policy.
If you have questions or concerns regarding this Privacy Policy, please contact us at info@pedalandseaadventures.com.
We collect personal information you provide directly to us and information gathered automatically through our digital properties.
Contact Information
Name, email address, mailing address, phone number, and other details required to communicate with you.
Booking & Travel Information
Travel preferences, tour selections, accommodation requirements, dietary needs, emergency contacts, and health information relevant to your tour experience.
Payment Information
Credit card or bank information collected through trusted third-party payment processors. Financial data is stored according to the payment processor’s own privacy policy.
Survey & Form Information
Information submitted through contests, surveys, questionnaires, promotions, or feedback forms.
Customer Communications
Content of emails, text messages, calls, and other interactions with customer service, including marketing preferences.
Cookies & Tracking Technologies
We use cookies and similar technologies to analyze site traffic, understand user behavior, and support advertising.
We use:
Google Analytics
Meta/Facebook/Instagram tracking
Google Ads tracking
You may disable cookies in your browser or use the opt-out tools provided by these platforms:
Google Ads: https://adssettings.google.com
Meta Ads: https://www.facebook.com/adpreferences/ad_settings
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Disabling cookies may affect certain website functionality.
We use your information to operate, improve, and deliver our Services, including:
Booking and Tour Management
To process reservations, manage tour logistics, and deliver the services you purchase.
Customer Communications
To send confirmations, updates, itineraries, administrative messages, alerts, and customer support communications.
Marketing and Promotions
To send newsletters, promotional emails, targeted ads, and personalized content via:
Email marketing
Social media advertising
Search engine advertising
Text messaging (where permitted)
Performance, Analytics, and Improvement
To analyze usage patterns, improve website performance, and enhance customer experience.
Contests and Promotions
To administer sweepstakes, promotions, rewards, and related activities.
Security, Fraud Prevention, and Compliance
To detect and prevent fraudulent or illegal activities and comply with legal obligations.
Contractual Obligations
To fulfill responsibilities arising from any agreements between you and us.
We may also use your information for any purpose disclosed at the time of collection or for which we have obtained your consent.
In jurisdictions requiring a legal basis for processing, we rely on:
Your consent
Performance of a contract (e.g., processing a booking)
Legitimate business interests, provided they do not override your fundamental rights
Compliance with legal obligations
Protection of vital interests of you or another person
If you have questions about our legal basis for processing, please contact us.
We do not sell or rent your personal information.
We may share your data:
Trusted third parties who assist in delivering our services, such as:
Rezdy (booking and guest data)
Privacy Policy: https://www.rezdy.com/privacy-policy/
Mailchimp / Intuit (email marketing)
Privacy Policy: https://www.intuit.com/privacy/statement/
Monday.com (customer service workflows and internal operations)
Privacy Policy: https://monday.com/l/privacy/privacy-policy/
Analytics, marketing, and advertising platforms (e.g., Google, Meta)
These providers process data only as needed to support our operations.
If we enter into merger discussions, sell assets, or undergo an acquisition, your personal data may be part of the transferred assets.
We may disclose information when legally required by:
Court orders
Law enforcement
Regulatory authorities
We will only share information when we believe, in good faith, that disclosure is legally necessary.
You may receive marketing communications if:
You opted in
You purchased a product or service from us
You entered a promotion or sweepstakes
You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting info@pedalandseaadventures.com.
If you opt out, you may still receive non-promotional messages (booking details, service updates, safety information).
We will request your explicit consent before sharing your information with another party for their own marketing purposes.
We retain your personal information only as long as necessary for business, legal, or operational purposes.
When determining retention periods, we consider:
Sensitivity of the information
Legal requirements
Potential risk from unauthorized use
Operational needs
We may retain data longer if necessary to:
Comply with legal obligations
Defend against legal claims
Maintain business records
You may request specific retention period details by contacting us.
Your data may be transferred to and processed in countries outside Canada, including:
The United States
The European Union
Australia
Examples:
Rezdy may store data in Australia or the U.S.
Mailchimp (Intuit) stores data in the U.S.
Monday.com uses AWS servers in the U.S. and EU
Google and Meta process data globally
By using our Services, you consent to these international transfers.
We ensure that transfers are protected by appropriate safeguards where legally required.
Depending on jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Object to processing
Request data portability
Withdraw consent at any time
We respond to all rights requests as required by applicable law.
You may also lodge complaints with your local supervisory authority.
To exercise your rights, contact us at info@pedalandseaadventures.com.
We may update this Privacy Policy periodically. When changes are made, we will update the effective date and take reasonable steps to notify you when appropriate.
We encourage you to review this page regularly for the latest information on our practices.
Pedal and Sea Adventures Incorporated
5280 St. Margarets Bay Road, Suite 101
Upper Tantallon, NS, B3Z 2J1
Canada
Email: info@pedalandseaadventures.com
Phone: 1 (902) 858-3030
Toll-Free: 1 (877) 777-5699
